Service Delivery
Our service helps you to comply with the
responsibilities imposed on you by current business and Financial
Services legislation.
It gives you access to our professional advisers who can help
you resolve your problems or queries.
We provide practical support and guidance to you to effectively
manage regulatory issues. This service gives you the solutions
to deal with any regulatory issue and the peace of mind that
comes with knowing you are in control.
We have a real commitment to customer care. The quality of the
service we provide is our focal point. Our success and reputation
are based on our ability to establish close working relationships
with our customers.
Our aim is to build mutual understanding and trust between our
consultants and your team by way of regular structured contact
and a regular flow of information. We normally achieve this
by holding (regular) periodic meetings with your Management
Team to monitor implementation of your Compliance Plan, to plan
for anticipated actions or events and to ensure we are aware
of developments within your firm.
In
addition to the above, we provide information and advice via
telephone and e-mail based support, by bulletins and by being
available to discuss developments, problems or concerns. We
pay particular attention to facilitating the smooth flow of
business, in a cost-effective manner whilst ensuring the firm
remains compliant with regulatory requirements.
One-off requirements are dealt with on an ad
hoc basis. This includes specific compliance or technical
research, specific liaison with regulators, procedures drafting
and/or similar requirements.
We pay close attention to additional compliance
requirements such as Data Protection. We are also mindful
of related regulation or legislation, which can have an impact
upon compliance requirements.
We aim to develop a close working relationship
based upon mutual trust and respect. This is achieved by delivering
the support you require via agreed tasks performed to required
standards and the provision of proactive information and support.
In addition to the above, we provide reassurance
that your Business Plan, Regulatory Business Plan, Compliance
Plan, Compliance and T&C procedures meet the requirements
of your firm and those of the regulator.
Our Team
The Lead consultant and principle contact in
all instances will be a Director. Our Directors are experienced
compliance consultants with expertise in all aspects of Compliance
and Training and Competence (T&C).
All our consultants are members of the Compliance
Institute and are appropriately professionally qualified by
examination and experience.
Wilmslow Consulting Ltd is a member of
the Association of Professional Compliance Consultants.
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